I Didn’t Receive My OTP Code – What Should I Do?

I Didn’t Receive My OTP Code – What Should I Do?

The OTP (One-Time Password) is a secure code sent to your registered phone number to help verify your identity when logging in or making changes to your account. If you didn’t receive your OTP code, try the following steps:

📱 Check Your Phone

  • Make sure your phone is switched on and has mobile network coverage

  • Confirm that your SIM card is active and can receive SMS messages

  • Ensure you’re checking the correct phone number linked to your BetLion account

🔁 Try Again

  • Click “Resend OTP” if available

  • Wait at least 30 seconds before requesting another code

  • Do not attempt to resend the OTP multiple times in quick succession — this may block further attempts temporarily

🧾 Still No SMS?

  • Restart your phone

  • Check if your phone is in Do Not Disturb, Airplane Mode, or has SMS blocking enabled

  • Ensure your inbox isn’t full

🔧 Need More Help?

If you’ve tried all the above and still haven’t received your code, please contact our 24/7 Customer Support Team via:

  • Live Chat

  • Email

We'll verify your details and help you log in securely.

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