I Can’t Log In to My Account
If you’re having trouble logging into your BetLion Kenya account, don’t worry — we’ll help you get back in quickly.
🛠️ Common Login Issues & Fixes:
1. Incorrect Phone Number or Password
2. Forgot Password
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Click on “Forgot Password?” on the login page
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Enter your registered phone number
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You’ll receive an OTP code via SMS to reset your password
3. Didn’t Receive OTP Code
4. Account Locked or Suspended
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If your account is temporarily locked, refer to our article: “My account is locked or suspended – What now?”
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You may need to contact support for help
📩 Need More Help?
If you’ve tried all of the above and still can’t log in, our Customer Support Team is available 24/7 via:
We’ll verify your identity and help restore access to your account.
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