Technical Issues
How to Contact Technical Support
Having trouble with your account, payments, or something not working properly? The BetLion Kenya support team is available 24/7 to assist you. ? Contact Options: 1. Live Chat (Recommended) Visit www.betlion.ke Tap the chat icon on the homepage Start ...
Site or App Is Not Loading – How to Fix It
If the BetLion Kenya website or app isn't loading properly, here are some quick solutions to get you back online and in the game. ? 1. Check Your Internet Connection Make sure your device is connected to Wi-Fi or has mobile data enabled Try opening ...
My Account Is Locked or Suspended – What Now?
If you’re unable to access your BetLion Kenya account because it’s been locked or suspended, don’t worry — this can usually be resolved quickly with the help of our support team. ? Why Was My Account Locked or Suspended? Your account may be ...
I Forgot My Password – How Do I Reset It?
Forgot your BetLion password? No problem. Resetting it is quick and easy, and you'll be back in the game in just a few steps. ? Steps to Reset Your Password: Go to www.betlion.ke Click on “Login” Select the “Forgot Password?” link Enter the phone ...
I Didn’t Receive My OTP Code – What Should I Do?
The OTP (One-Time Password) is a secure code sent to your registered phone number to help verify your identity when logging in or making changes to your account. If you didn’t receive your OTP code, try the following steps: ? Check Your Phone Make ...
I Can’t Log In to My Account
If you’re having trouble logging into your BetLion Kenya account, don’t worry — we’ll help you get back in quickly. ?️ Common Login Issues & Fixes: 1. Incorrect Phone Number or Password Double-check that you’ve entered the correct phone number ...