How to Contact Technical Support
Having trouble with your account, payments, or something not working properly? The BetLion Kenya support team is available 24/7 to assist you.
💬 Contact Options:
1. Live Chat (Recommended)
2. Email Support
📄 To Help Us Assist You Faster:
Please include the following in your message:
-
Your registered phone number
-
A screenshot or error message, if possible
-
Time and date the issue happened
-
Any relevant transaction or bet ID
Need assistance fast? Live Chat is the quickest way to get help.
Related Articles
My Account Is Locked or Suspended – What Now?
If you’re unable to access your BetLion Kenya account because it’s been locked or suspended, don’t worry — this can usually be resolved quickly with the help of our support team. ? Why Was My Account Locked or Suspended? Your account may be ...
What is the Minimum Withdrawal Amount?
At BetLion Kenya, the minimum amount you can withdraw is KES 50 per transaction. This low minimum ensures that all players — whether casual or high-stakes — can access their funds quickly and easily. You can withdraw using either the website or SMS ...
What is the minimum and maximum deposit amount?
BetLion Kenya makes it easy for everyone to start playing, whether you want to deposit just a few shillings or top up with a bigger amount. ✅ Minimum Deposit: KES 1 via SMS KES 10 via website or mobile KES 20 via some mobile money platforms ...
Play It Safe at BetLion
At BetLion, we believe gambling should always be fun — never stressful or harmful. We're committed to creating a safe betting environment where your wellbeing comes first. ✔️ Our Commitment to Responsible Gaming: Strictly for users aged 18+ ...
Can I Bet on Local Kenyan Leagues and Teams?
Absolutely! At BetLion Kenya, we’re proud to support and showcase local sports, including top leagues and teams from right here in Kenya. Whether you're a fan of the FKF Premier League, National Super League, or local cup competitions, you'll find a ...